Fund Seeking Hospitality Sector Resource

by | Nov 22, 2021

The hospitality industry took an unprecedented hit during the pandemic and has yet to see the recovery happening in other sectors. To help address this challenge in Northeast Ohio, we’re seeking a talented partner to deliver both short-term recruiting solutions to support the hospitality industry and longer-term solutions to better enable hospitality employers to attract, keep and promote workers.

Overview: This temporary full-time resource will work over the next 12 months in close collaboration with the sponsors and other partners to deliver both short-term recruiting solutions to support the hospitality industry and longer-term solutions which will make the industry better able to attract, keep, and promote workers. They will wake up every day energized thinking about how to improve this situation for employers and job seekers. Reporting to Bethia Burke, president of the Fund for Our Economic Future (“Fund”).


  • Develop a strong understanding of the hospitality and service sector landscape, including the individual employers interested in acting. Identify the pool of employers with whom to take short- or long-term actions over the course of the year building on the early interest already identified. Action requires both quantitative (labor and employment data) and qualitative analysis (employer, incumbent and job seeker input).
  • Understand and document as quickly as possible the various objectives of employers and sponsors along with recommending the top areas of focus, relatively early in the year of the project.
  • Establish the needs, barriers, and challenges of the employers in filling entry-level, seasonal, and other in-demand roles in the short- and long-term.
  • Identify specific roles of most in-demand and identify occupations/areas in which to focus for short-term and long-term recruitment and/or job redesign.
  • Determine, through alignment with employers as well as sponsors and other stakeholders, the objectives achievable in the short, medium, and long term, and the scope/impact of addressing these objectives in the short, medium, and long term.
  • Work closely with stakeholders and sponsors (particularly the Fund) to understand the toolbox of solutions approaches from national and local practitioners. Bring innovation, creativity, and collaborative approach to these discussions.
  • Identify the plans for action that will address the objectives with the identified employers. Identify needed resources to quickly move into action.
  • Lead the implementation of the action plans in the short, medium, and long term in collaboration with key stakeholders and their people departments.
  • Pinpoint the needs, barriers, and challenges of both job seekers (including across various target audiences), and the non-profits and government programs which support job seekers, in designing the changes and solutions.
  • Update the sponsor group on a regular basis, for the purpose of both communication and securing support.
  • Identify, vet and establish project KPIs with all stakeholders.
  • Deliver and move others to deliver against identified outcomes Compensation: 12-month temporary assignment Location: Hybrid workplace with office in downtown Cleveland. Willingness to attend and facilitate onsite meetings with key stakeholders as needed.



  • Minimum of 10 years of progressive experience, ideally in or connected to (e.g., through a consulting practice) the hospitality business within: general people management, human resources, talent acquisition.
  • Demonstrated experience in understanding, solving and leading complex employment issues with a diversity, equity and inclusion lens.
  • Understanding of the full scope of the hospitality industry and its sectors in greater Cleveland.
  • Ability to lead and work collaboratively with multiple stakeholders including employers, nonprofits, government, philanthropy, and others.
  • A strong understand of complex systems, synthesize information, and create alignment across stakeholder groups.
  • Strategic thinker and an actor, able to discern and analyze, synthesize perspectives, seek alignment, and lead implementation.
  • Proven abilities to lead and apply change management techniques to create new types of circumstances and outcomes. • Proven creative problem-solving skills.
  • Proven ability to anticipate and understand people and culture issues related to business decisions.
  • Track record of establishing trusting relationships across executive and senior management levels to influence strategic outcomes of talent practices.
  • Mastery of talent acquisition, diversity, equity and inclusion, workforce development, talent engagement, and/or employer engagement strategies.


  • Skills and competencies-based position. No specific education requirements.


  • A change agent with the ability to help organization leaders frame clear communications and strategies to ensure buy-in.
  • Exceptional emotional intelligence.
  • Strong organizational skills with ability to manage multiple projects simultaneously with competing deadlines and limited resources.
  • Highly effective communication skills and the ability to articulate the intent and value clearly and concisely.
  • Highly professional, diplomatic, and tactful.
  • Polished presentation skills with positive, results-oriented influencing style.
  • A resilient individual who has the courage to confront difficult or sensitive issues and the tact to do so in a supportive manner; one who offers a point of view.
  • Act with a sense of urgency and purpose. Position has flexibility to be a fulltime independent contractor for one year or a temporary full-time Fund NEO team member

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