Over the past two years, few have had a better view of workplace upheaval than human resource managers. In their roles, they oversee constantly evolving COVID-19 policies, are managing a new hybrid workforce, are addressing workplace inequities, and are tasked with creating safe and welcoming spaces as employees return to their jobs. Add to this, the need to market and recruit new talent and improve employee retention during the “Great Resignation.” It’s not an understatement that HR management has stretched far beyond traditional employee services.
In these evolving circumstances, human resource professionals are in a unique position to redesign the workplace to meet the needs of employees. How is the HR community thinking about this here in Cleveland? And what are the new expectations of an HR manager?
We hear from three seasoned professionals on how they’ve seen their profession and industry evolve over the past two years, and the specific challenges and opportunities they see moving forward.
George Sample, MBA, SPHR
Vice President, People & Culture, Federal Reserve Bank of Cleveland
Tiffany Short, M.S., SPHR
Director, Culture and Organizational Effectiveness, MetroHealth
Dalithia C. Smith, SPHR, SHRM-SCP
SVP & Chief Human Resources Officer, Oatey Co
President, The Fund for our Economic Future